Privacy Policy
Last updated: January 2, 2026
1. Introduction
The Unified Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare platform and services.
We comply with the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.
2. Information We Collect
Personal Health Information (PHI)
- Medical history and health records
- Prescription information
- Lab results and diagnostic data
- Treatment plans and clinical notes
- Insurance and billing information
Account Information
- Name, email address, and contact details
- Date of birth and demographic information
- Login credentials (securely encrypted)
- Communication preferences
3. How We Use Your Information
We use your information to:
- Provide healthcare services and coordinate care
- Process appointments and telemedicine consultations
- Send appointment reminders and health notifications
- Process payments and insurance claims
- Improve our services and develop new features
- Comply with legal and regulatory requirements
4. Data Security
We implement industry-standard security measures to protect your data:
- 256-bit AES encryption for data at rest and in transit
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- SOC 2 Type II certified infrastructure
- Automatic session timeouts and secure logout
5. Your Rights
You have the right to:
- Access and receive a copy of your health records
- Request corrections to your information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Restrict certain uses of your information
- Data portability (receive your data in a standard format)
6. Contact Us
For privacy-related inquiries or to exercise your rights, contact our Privacy Officer:
Email: privacy@theunifiedhealth.com
Phone: 1-800-UNIFIED (1-800-864-3433)
Address: The Unified Health, Privacy Office, 123 Healthcare Blvd, Suite 500, San Francisco, CA 94105